Shipping policy

  1. Delivery time: Delivery time is typically 10-14 business days from the day your order is shipped. Please keep in mind that your favorite piece will be handmade once your order is placed and that there may be slight delays if your order is placed on a weekend or holiday. You will automatically receive tracking information after shipping.

  2. Shipping costs: Shipping costs will be displayed in the shopping cart before completing your order. Here is an overview of the list:

  • EU>€ 45.00 EUR
  • AT> € 45.00 EUR
  • DE> € 45.00 EUR
  • FR> € 45.00 EUR
  • Switzerland>CHF 75.00
  • Dubai>AED 390.00
  • Luxembourg>€ 50.00 EUR
  • Australia > $270.00 AUD
  • United Kingdom>£63.00 GBP
  • United States>$100.00 USD
  • Hong Kong>HK$1,070.00 HKD
  • Israel>₪ 300.00 ILS
  • Japan>¥ 17,700 JPY
  • Canada>$140.00 CAD
  • Malaysia>RM 600.00
  • New Zealand>$280.00 NZD
  • Singapore>$180.00 SGD
  • South Korea>₩ 180,000 KRW
  • United States>$100.00 USD
  1. Shipping company: We work with various shipping companies to ensure that your order is delivered safely and reliably. Our partners include, for example, Österreichische Post AG or DPD.

  2. Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can track the delivery status of your order.

  3. Shipping countries: We ship worldwide.

  4. Delivery delays: Please note that in rare cases there may be delays in delivery that are beyond our control (e.g. due to weather conditions or unforeseen events). In this case, we will inform you as soon as possible and let you know when you expect to receive your order.

  5. Shipping to packing stations: We currently do not offer shipping to packing stations or depots.